Privacy Policy

Road and Civil Surveys Pty Ltd (ABN 37 611 173 276) Effective Date: 1 January 2026

Road and Civil Surveys Pty Ltd (“RCS”, “we”, “us”, “our”) is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This policy explains how we collect, use, disclose, and store personal information obtained through our website (www.rcsurveys.com.au) and our social media presence, including LinkedIn.

1. Information We Collect

We may collect the following personal information:

  • Via our website contact form: Name, email address, phone number, company name, and any details you include in your message.
  • Via LinkedIn: Name, profile information, job title, company, and any information you share with us through LinkedIn messages, comments, or connection requests.

We do not collect sensitive information (e.g. health, racial or ethnic origin) through these channels.

2. How We Collect Information

We collect personal information directly from you when you:

  • Submit an enquiry through our website contact form
  • Connect with, message, or interact with Road and Civil Surveys on LinkedIn
  • Engage with our LinkedIn content (e.g. comments, reactions)

We do not use cookies or tracking technologies to collect personal information through our contact form beyond standard server logs.

3. Purpose of Collection

We collect and use your personal information to:

  • Respond to your enquiries or requests
  • Provide information about our surveying, laser scanning, and UAV services
  • Manage our client and business relationships
  • Send relevant updates about our services (only where you have opted in or enquired)
  • Comply with legal obligations

4. Disclosure of Information

We will not sell, rent, or trade your personal information. We may disclose your information to:

  • Our internal staff for the purpose of responding to your enquiry
  • Third-party service providers who assist us in operating our website or business (e.g. hosting providers, CRM platforms), subject to confidentiality obligations
  • Government or regulatory bodies where required by law

5. LinkedIn-Specific Information

When you interact with Road and Civil Surveys on LinkedIn, LinkedIn’s own Privacy Policy governs how LinkedIn collects and uses your data. We only access information you have made publicly available or directly shared with us via LinkedIn. We may use LinkedIn messaging to follow up on business enquiries.

6. Storage and Security

We store personal information in secure systems including our CRM and email platforms. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access or disclosure.

7. Access and Correction

You may request access to or correction of your personal information at any time by contacting us at the details below. We will respond within a reasonable period.

8. Complaints

If you believe we have breached the APPs, you may lodge a complaint with us. We will investigate and respond within 30 days. If unsatisfied, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

We may update this policy from time to time. The current version will always be available on our website.

10. Contact Us

Road and Civil Surveys Pty Ltd Email: info@rcsurveys.com.au Phone: 1300 241 532 Address: 17-19 Central Hills Drive, Gregory Hills NSW 2557